system upgrade resource center

Ready. Set. Next.

We are embarking on a system upgrade to better serve you.  Because you may experience some disruption in service, we wanted to share what to expect during the upgrade.  Please read carefully and bookmark this page to help minimize the inconvenience.

Ready.

Our system upgrade will take place Thursday, September 16 at 6:00 PM MST through Monday, September 20 8:00 AM.  You may experience some service disruption, please accept our apologizes in advance for any inconvenience you may experience.  We have spent the last several months hard at work preparing for improvements to our systems and are confident the enhancements we are making will provide you with improved products and services going forward.

Set.

Here’s what you need to know during our system upgrade:

  • Online Banking, Mobile Banking (including Mobile Deposit) and Telephone Banking will not be available starting 6:00 PM Thursday, September 16 through 8:00 AM Monday, September 20.
  • Future bill payments and automatic transfers scheduled before Thursday, September 16 at 6:00 PM will be processed without interruption.
  • Your debit card will work for purchases and at the ATM during our system upgrade but you may experience some limitations.  To minimize your inconvenience, you may want to consider using cash or check for large purchases during this time frame.
  • Health Saving Account (HSA) cards will not be available for use during the system upgrade.  If you need to order checks AT NO CHARGE for your HSA to use during that time frame, please visit www.pvbank.com/order-checks.
  • All bank branches will be closed on Saturday, September 18.

NEXT.

Enjoy the upgrades!  Normal access will resume on Monday, September 20.

  • Download the new mobile app.
  • Online Banking and Mobile Banking user name and password will not change.
  • Explore new electronic options and functions to help managing your money even easier!

Questions? We’re Here to Help.

Effective July 1, 2020 our Funds Availability policy will be changed to the following: We are increasing the amount we make immediately available for withdrawal by checks not subject to same day availability from $200 to $225. In addition, the amount available for withdrawal on the second business day after the day of your deposit for large deposits, will increase from $5,000 to $5,525.  

Effective July 1, 2020 our Funds Availability policy will be changed to the following: We are increasing the amount we make immediately available for withdrawal by checks not subject to same day availability from $200 to $225. In addition, the amount available for withdrawal on the second business day after the day of your deposit for large deposits, will increase from $5,000 to $5,525.  

Contact

Nebraska Banks

Scottsbluff Phone: 308-632-7004 Toll Free: 888-632-7004

Bridgeport Gering Morrill Scottsbluff Sidney

Wyoming Banks

Torrington Phone: 307-532-2111 Toll Free: 800-777-8999

Casper Cheyenne Torrington Wheatland

 

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